Please fill out the Support Request Form or reach out to one of our support teams listed below.

Work for a District/Charter School? If you work for a District/Charter School, the DDOE cannot assist you directly with account management or login issues, support requests should be sent to your technology department. The Educator Credentialing support teams can assist with any questions or concerns that are no account management or login related.


Support Request Form

Once your request has been received, we will generate a ticket and respond back to you from our ticketing system. Please only complete one support request per issue. We respond to issues in the order they are received.

All fields except “Phone Number” are required. You must include a brief description of your issue or the form will not be submitted.

If you work for a District/Charter School, do not use this form for EdAccess login assistance. Account management and login requests should be sent to your District/Charter technology department.
Please select an issue from the dropdown menu.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you! We have received your support request. We respond to requests in the order they are received.
There was an error trying to send your message. Please try again later.

Early Learning Certification

Delaware Department of Education
Attn: DEEDS Early Learning
John G. Townsend Building
401 Federal Street, Suite #2
Dover, DE 19901

Phone: 302-735-4236

Email: deedsearlylearning@doe.k12.de.us

K-12 Licensure and Certification

Delaware Department of Education
Attn: Licensure & Certification
Collette Education Resource Center
35 Commerce Way, Suite 1
Dover, DE 19904

Phone: 302-857-3388

Email: deeds@doe.k12.de.us